“This accessory may not be supported” error – Here is how to fix it

Although iPhone is one of the most powerful smartphones in the world, many people still encounter some silly errors while using it every day. One of them is getting the “this accessory may not be supported” message when trying to plug the charger into the device.

How to Fix This Accessory May Not Be Supported on iPhone

This error message would appear if you’re using a cheap, non-Apple charger. But sometimes, even if you are using an official Apple lightning cable, the error can also happen due to the firmware problem within the operating system. So if you’re getting stuck with this annoying issue, you should try the solutions included in this tutorial before deciding to buy a new cable or visit Apple service centers.

Note that if you get another error message like “This cable or accessory is not certified and may not work reliably with this iPhone[iPad]”, you can resolve it by using these solutions below as well.

1. Remove dust from the charging port and the cable

Dust is one of the most common causes of this error. If you’ve never cleaned the charger port of your iPhone, chances are dust or pocket lint may get caked inside it. Inspect both your changing port and the cable with a bright light, and clean them with a toothpick or an old toothbrush.

After you clean both of them, plug the cable into the power socket and charge your iPhone. If the error message still shows up, then go through the next solutions.

Comment iPhone not charging

2. Restart the device

Turn off your iPhone with the Lightning plug attached and then restart it.

3. Do a trick

I found this solution somewhere on the internet and it works with my girl friend’s iPhone. So let’s give it a try:

  1. Connect the charger to your device.
  2. When your iPhone vibrates and the error message shows up, hold your finger (firmly) on the dismiss button and pull the charger out. Keep holding.
  3. Plug the charger back and then release your finger.

Also read: How to Find WiFi Passwords on iPhone

4. One more trick – Turn on Airplane Mode

  1. Connect the charger to your device.
  2. When you get the error message, dismiss it.
  3. Turn on Airplane mode.
  4. Turn off your device, and wait for 2 minutes, turn it on.

5. Change the cable

Just try another charging cable. You can use an official Apple cable or a high-quality OEM cable. If this solution works for you, maybe your old charging cable has been broken somehow and it was causing a non-proper connection.

6. Check the Adapter and power supply

change the power supply and the adapter

Your adapter may not be providing enough power. Make sure that you are using the right adapter with the standard amount of power for your device.

Then check the power supply also, if you are using the USB port on your computer, it may not be supplying adequate power to charge your iPhone or iPad.

7. Use jailbreak tweak to bypass unsupported access

It only works for jailbroken iOS devices running iOS 8.

Well, we are going to install a tweak named ‘Support Unsupported Accessories 8’. As the name speaks itself, this tweak allows support of uncertified cables and accessories on iOS devices.

To download this tweak, go to Cydia and search for the ‘Support Unsupported Accessories 8’ in the BigBoss repository. It is totally free. After installing, you will be able to use the cable without the error message showing up.

Conclusion: I hope you could find a solution that helped you get rid of the error message ‘This accessory may not be supported’. If one of them did work for you, do let us know in the comments section below. It will also help other iOS users who are looking for a fix for this everlasting problem.

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Thanks, your post was helpful!!!


So I also just learned that it could be the outlet! My charger stopped working at work and I thought it was the cable. I had my co-worker plug it in at his outlet (totally empty) and it started charging! I realized that my outlet had 3 out of the 4 sockets filled with other things (like the computer, space heater, and desktop monitor). This worked for me so maybe it will help someone else!