How to fix error 3194 in iTunes

Tutorials
July 9, 2017

Error 3194 is the most notorious issue that iOS users may come across when they try to update or restore the device using iTunes. It also happens when downgrading to lower firmware or even syncing the device with iTunes.

itunes_error_3194

According to the Apple support page, the reason behind the error 3194 is because iTunes can’t communicate with Apple’s software update server. Besides this error code, you might also see others, such as:

  • Error 17
  • Error 1639
  • Error 3000-3020
  • Errors 3100-3999
  • This device isn’t eligible for the requested build

So if you are getting one of the error messages above, this tutorial could also be useful. Keep reading to see the detailed explanations why these issues occur and how to get rid of them.

How to fix error 3194 in iTunes

First of all, make sure your iTunes is updated to the latest version on Mac/Windows PC. Then try to upgrade/downgrade/restore your device again. If iTunes keeps throwing up the error 3194, you should follow the solutions given below. These are applied by several iOS users and work most of the time. So, let’s dive in.

Also read: How to Find WiFi Passwords on iPhone

1. Check out your Anti-virus, Firewall, Internet connectivity

  • Sometimes the antivirus software running in the background may cause this error. You should try disabling it and run iTunes again. If it works, the antivirus software on your Mac/PC is the problem. It interferes and prevents iTunes from connecting to Apple servers or to your device.
  • If the Firewall on your Mac/PC is turned on, it can possibly prevent some files from getting accessed. In such cases, you may want to disable Firewall until the restore process is done.
    1. For Mac:  Click the Apple menu, select System Preferences > Security & Privacy. Select the Firewall tab, click the padlock icon, and enter your password. Click Turn OFF Firewall to disable Firewall. You can also click the Firewall Options… button and then allow iTunes to go through Firewall.How to fix error 3194 in iTunes
    2. For Windows: Navigate following this path Control Panel\System and Security\Windows Firewall
  • In some rare case, if there is a connectivity issue with the update server, you could try again to see if iTunes stops throwing up the error message.

Also read: How to download YouTube videos on iPhone and iPad

2. Check the hosts file

Make sure the iTunes software is terminated on your Mac/Windows before trying this solution.

For Mac:

  • Launch Terminal: you can type Terminal on the Spotlight, or navigate to Applications -> Utilities -> Terminal.
  • Enter this command and press Enter/Return: sudo nano /private/etc/hosts
  • Type your user password when prompted.
  • Once the hosts file is loaded within the Nano editor, use the arrow keys to navigate to the bottom of the hosts file to make your modificationserror 3194 while restoring
  • If you see any entries for “gs.apple.com”, you need to either comment it out by typing a single ‘#’ in front of the line (this line will be ignored as long as the computer reads the file) or remove the line entirely
  • When you are done editing the hosts file, press Control-O to save it. Then press enter on the filename prompt, and Control-C to exit the editor.
  • Restart your computer and try to update or restore your iOS device again to see if the error 3194 is gone.

For Windows PC:

  • Navigate to C:/Windows/System32/drivers/etc/ (you can quickly open the folder by using the Windows + R shortcut and type %WinDir%\System32\Drivers\Etc in the Open box)fix error 3194 while restoring
  • Find the file named ‘hosts’ and open it in Notepad.
  • If you see any entries for ‘gs.apple.com‘ then remove it and save the file.

Conclusions: Either of these two solutions should be good enough for you to get rid of the error 3194 in iTunes. If this tutorial did help you out, don’t forget to let us know your experience in the comment section below.

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